Managing a media crisis such as a natural disaster or unfortunate accident like a shark attack is not easy to do but it is another thing altogether to handle a media crisis generated by misuse of power or anti-social behavior. The media crisis surrounding San Diego’s Mayor Filner, has been created by his bad behavior, […]
San Diego’s Mayor Filner in Media Crisis
Filed Under: Uncategorized Tagged With: City Councilwoman Donna Frye, Cory Briggs, intimidation, Marco Gonzalez, Media Crisis, San Diego Mayor Bob Filner, sexual harrassment
Southwest and their use of social media to preempt media crisis
As a media professional, I am always reading stories about how companies handle different media issues. Here is one that I found interesting. Southwest Airlines airline spokesman Paul Flaningan spoke to an audience at a Social Media for PR and Corporate Communications Conference in Florida recently where he explained his company’s broad use of social […]
Filed Under: Uncategorized Tagged With: Media Crisis, Ragan Communications, Ragan.com, social media, Southwest Airlines